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Introduction
National House
Buyers Association of Malaysia (HBA) is a voluntary non-governmental,
non-profit and non-political organization. Our working committee consists
of volunteers from various professions. Our work
revolves around sheer humanitarian principles and ethics and we strive
wholly for a balanced, fair and equitable treatment for house buyers
in their dealings with housing developers.
The Association’s Pro Tem Committee came
into existence on 16th October 1999 comprising of a group
of aggrieved house buyers who had discovered to their disappointment
that getting their woes heard was a frustrating process. On 26th
July 2000 the Association was registered by the Registry of Societies
and then formally launched as the House Buyers Association (Kuala Lumpur
& Selangor) on 20th April 2001 by YB Dato’ Seri Ong Ka Ting,
the Minister of Housing and Local Government.
Before the establishment of HBA, house buyers who have been disappointed
by their developers could only lodge their complaints to the very people
who had caused their problems! With a slogan "Striving for House Buyers'
Rights & Interests" the HBA is determined to get current legislation
changed so that those buying new homes will get the same degree of consumer
protection and redress accorded by the government to all other new products
of substantially less cost.
From the complaints we have received and from the media reports, the
damage sustained by house buyers who have trusted their developers to
deliver their products efficiently are too numerous. HBA would like
to see a level playing field between developers and house buyers and
that the rights of house buyers are not short-changed.
We will continue to give constructive criticism on the fundamental requirements
to ensure that new homes are built and delivered timely and properly
and that those buying them can have realistic confidence that they are
buying well with a commensurate level of after sales service.
Our logo is designed in the shape of a radar screen symbolic of being the vigilant
watchdog of the housing industry and the laws governing it.
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