Many high-rise residents face
maintenance woes 07/12/2006 The Star
RESIDENTS of high-rise apartments have complained to the Federation of
Malaysia Consumers Association (Fomca) about the high service charges and
poor standard of service provided by management companies.
They claimed that some of the housing maintenance companies were not
concerned about the welfare of residents, reported Makkal Osai.
Fomca president N. Marimuthu, in confirming that Fomca received many
complaints, welcomed the recent announcement by Deputy Prime Minister Datuk
Seri Najib Tun Razak of the appointment of a building commissioner in every
state to look into the problems faced by high-rise residents.
He said there were many disputes arising in the maintenance, from the time
of completion of building the apartments until the issuance of strata
titles, which should be solved by the building commissioner.
Residents who were not happy with their maintenance companies for charging
high service charges and failing to provide efficient service should refer
the problems to the building commissioner.
Marimuthu hoped that the building commissioner would solve all the problems
faced by the high-rise residents and ensure that maintenance companies
complete repairs and other outstanding issues as soon as possible.
