Many high-rise residents face maintenance woes
07/12/2006 The Star

RESIDENTS of high-rise apartments have complained to the Federation of Malaysia Consumers Association (Fomca) about the high service charges and poor standard of service provided by management companies.

They claimed that some of the housing maintenance companies were not concerned about the welfare of residents, reported Makkal Osai.

Fomca president N. Marimuthu, in confirming that Fomca received many complaints, welcomed the recent announcement by Deputy Prime Minister Datuk Seri Najib Tun Razak of the appointment of a building commissioner in every state to look into the problems faced by high-rise residents.

He said there were many disputes arising in the maintenance, from the time of completion of building the apartments until the issuance of strata titles, which should be solved by the building commissioner.

Residents who were not happy with their maintenance companies for charging high service charges and failing to provide efficient service should refer the problems to the building commissioner.

Marimuthu hoped that the building commissioner would solve all the problems faced by the high-rise residents and ensure that maintenance companies complete repairs and other outstanding issues as soon as possible.