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What you see is not what you get
 20/6/2005 Malay Mail By Zainab Ismail

KLANG, June 20:
Looking at the brochures, it was love at first sight for buyers of the Bandar Botanic double-storey houses.

But it turned sour when they took possession of the houses early this year. After having moved into their new houses, they found out that the developer did not build the units as specified in the brochure.

Last Sunday, the residents’ representative, Tan Kim Hai, said the committee took pictures of each house to prove the defects.

Among them were a ceiling manhole not built to specification, brick walls that were cracking and chain link fencing instead of brick walls as promised.

He said another sore point was that in the sale and purchase agreement, the developer promised that the staircase and first floor would be laid with bungalow-standard hardwood flooring finishing.

But instead, they found timber parquet strips for the staircase and first floor. Another owner, Melvin Tan, 41, said: “I expected the investment to give me satisfaction. Unfortunately, I discovered that the quality of the house is not up to expectation.”

Klang State Assemblyman Teng Chang Kim said the residents should appoint an engineer and an architect to carry out inspection on their properties.

“With a detailed report from the experts, the residents can take the developer to court,” said Teng in a meeting with some 50 residents last Sunday.

The residents’ committee has already written to the Klang Municipal Council (MPK), and Fire and Rescue Department.

The MPK sent its officer on May 6 while Fire and Rescue Department officers came on June 8.

Subsequently, MPK and the department asked the developer to rectify the defects immediately.

A spokesman for the developer told The Malay Mail that they had taken steps to look into the complaints and will meet the residents.

“If the residents have any defect complaints, they can lodge a report within 18 months of the Defect Liability Period.

“The Defect Liability process is in accordance with the Municipal Housing Guidelines,” said the spokesman.

 

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