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Developers more serious about complaints now
07/04/2005 The Star

PETALING JAYA: Housing developers are taking house buyers' complaints more seriously following the setting up of a tribunal to deal with such matters, Housing and Local Government Minister Datuk Seri Ong Ka Ting said.

Speaking at the hour-long Bersama Menteri programme over RTM1 last night, Ong said that previously, developers did not take the complaints of house buyers seriously.

“With the setting up of the tribunal, however, many of them are taking measures to resolve the claims as soon as possible,” he said.

He said more house buyers were now aware of their rights following the setting up of the tribunal.

This, he said, was based on the increasing number of complaints relating to defects, late delivery and other problems filed by house buyers, to be referred to the tribunal.

Ong said the ministry was considering amending the laws to increase the present ceiling for claims at the tribunal from RM25,000 to RM50,000.

“The ministry has been looking into the housing laws to ensure that house buyers' rights were protected,” he said.

To another question, Ong said there were 101,000 squatter families in the country including in Sabah and Sarawak, noting that the Government was constructing 54,000 low-cost houses to be rented out to them.

“There are also public housing projects, carried out by the National Housing Corporation, which the lower income group can afford,” he said.

On abandoned housing projects, he said 121 of the 141 projects could be revived but the others could not due to certain technical problems.

Ong also said it would be difficult to get compensation as the developers were bankrupt.
 

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