| Late delivery 
    of houses 19/03/2002 The Star Articles of Law with Bhag Singh
 
    IT CAN be very frustrating to have bought a property and yet not get it well 
    beyond the time when it should have been handed over. It is equally frustrating 
    for a house buyer to have to keep on paying a developer even though he thinks 
    he has paid up whatever is due.
 This happens when there has been a delay in the completion of the house or apartment 
    and the amount already paid by the buyer and the amount of compensation the 
    buyer looks forward to receive for late delivery, equals or exceeds the amount 
    of the agreed purchase price.
 
 However, some housing developers are either unaware of, or otherwise deliberately 
    choose to ignore their obligation to pay compensation by way of liquidated damages 
    whenever there is a delay in completing and handing over a property. They have 
    done so on many occasions even though they ought to be aware that they do not 
    have a valid reason not to pay.
 
 This state of affairs is well reflected in a situation involving a reader who, 
    in his own words, narrated the predicament he is facing:
 
 "I purchased a three-room apartment in Selangor some time ago. The completed 
    house is yet to be handed over to me by the developer despite the fact that 
    51 months have passed. According to the Sale and Purchase Agreement, the apartment 
    should have been handed over by 36 months, failing which the developer is obliged 
    to pay compensation at the rate of 10% per annum based on the purchase price 
    which is RM92,000. A request for compensation was turned down and I was informed 
    that it may be considered at the actual time of handing over the house. But 
    the big question is, when will that be? I have so far paid 80% of the purchase 
    price or RM74,000 as progress payment. I am a retired government servant and 
    used all my life savings to pay for the apartment. I would like to focus my 
    query on the payment of compensation.
 
 "I am sure that a similar predicament is faced by many other readers and house 
    buyers. The situation highlighted has two major concerns. The first is: when 
    will the buyer get the house, i.e. when will it be ready for handing over? The 
    other is compensation."
 
 Well, as to completion, if work has started, only the buyer would know when 
    his property would be ready.
 
 In this reader's case, as 80% of the work has been completed and work is ongoing, 
    it would appear that the property would be completed and ready to be handed 
    over in a matter of time.
 
 In such a situation, reader who has already been very patient, just needs to 
    be a bit more patient; he will, in due course, get the house. Better late than 
    never, so the saying goes, and he should be consoled by the fact that all's 
    not lost as there are others facing more unfortunate circumstances than him.
 
 House buyers are already aware of the many trials and tribulations facing them 
    in recovering compensation and damages for late completion. Due to utter desperation 
    and sheer frustration, many do not pursue the matter, thus relinquishing their 
    rights.
 
 If a house buyer has already paid a substantial amount and what remains to be 
    paid is equal or almost equal to the amount of compensation or damage he's entitled 
    to, should he not hold on to the balance and set it off against whatever is 
    due to the developer?
 
 I believe that this is what our reader had in mind when he related his situation 
    and posed the question. I think the reader would like to tell the housing developer 
    that he need not continue paying the developer, rather than seek a refund, since 
    the compensation due already amounts to or is near to what has to be paid.
 
 Our reader's request for compensation though was turned down. Moreover, he was 
    told that his request "may be considered" - but only at the actual time of the 
    property's handing over. It appears that the housing developer views compensation 
    as a privilege that he can confer as he pleases.
 
 Indeed, the attitude of many delinquent housing developers seems to be one of: 
    "It's okay if I'm late in delivering this house and am in breach of my obligations 
    as the house buyer still has to fulfil his obligations as stated in the agreement." 
    It's an attitude that's sadly prevalent.
 
 By law, a house buyer is entitled to hold on to whatever balance is due and 
    set it off against the damages he's entitled to, should both amounts be equal. 
    If this is the case, the house buyer is entitled to tell the developer that 
    he will not make any further payments to the developer.
 
 While this is the legal position to which a developer is in no situation to 
    object, a developer still holds the key, and ultimately, possession of the property. 
    A developer will use this advantage to bully the usually helpless house buyer. 
    Thus, the housing developer in such a situation will refuse to hand over the 
    property until and unless all monies have been paid. The house buyer will be 
    told that once he has paid all that is due, he will get the house key and then 
    he can sue the housing developer for compensation - which places the buyer in 
    a dilemma.
 
 Should he not pay up, he cannot get possession, even though he has paid a substantial 
    amount. In the meantime, he has to pay rent for the house he's staying in and 
    he also has to begin paying instalments on the new house. On the other hand, 
    the housing developer has already collected most of the money and can afford 
    to sit tight on the house. The buyer is thus bullied into paying up.
 
 What then can be done by the house buyer? He can, of course, sue the housing 
    developer for compensation. There will be numerous obstacles along the way that 
    will demoralise and derail all except those with exceptional determination and 
    grit.
 
 In this regard, the law appears to be weak in its care and protection of the 
    aggrieved house buyer except for those with conviction in their minds and pockets 
    deep enough to pursue and fight for their rights. The amended law may provide 
    some relief but it may not cover all situations and houses constructed before 
    it came into force may be outside its purview.
 
 As I have always stated, not all housing developers are delinquent or unreasonable. 
    Many of them fulfil their obligations honourably and there are thousands of 
    happy house buyers. But buying a house or apartment is, for many, a once-in-a-lifetime 
    occasion and when they are cheated in the way mentioned above, the fact that 
    there are many responsible housing developers affords little consolation.
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